Feature Highlights
End to end CRM
All modules are integrated with each other. The complete breadth of CRM functions spanning sales, marketing, and customer support can be integrated with order management, partner management and project management for a complete end to end solution.
Choose hosted or in-house solution
Customers have a choice of a hosted solution, which has a monthly fee per user, or as an in-house application where they pay for the software license and host it on their servers.
Customization
Built to adapt to your business needs, the OpenBOX Business Suite contains powerful customization tools for use not just upon deployment but as your business needs evolve. Easily and effortlessly add tables and fields, use drag and drop form designer to create and modify forms, and much more.
Integration
The web-based three-tier architecture delineates the data layer from the user interface and business logic. OpenBOX offers COM-based interfaces to its object model to facilitate easy integration with other applications.
Analytical
The OpenBOX Business Suite includes pre-configured reports and queries in various formats including text-based and charts for measuring ROI, budget tracking, forecasting and more. Create your own reports and queries with the easy report builder and save them as sub-menus for easy access any time.
Deployment
With its strong architecture and customization tools, the OpenBOX Business Suite can be up and running in days. Customers work jointly with OpenBOX Professional Services to reduce implementation costs.
Video Training
OpenBOX Technologies offers training sessions for users, administrators and developers. Video training is also available upon request.
Security
The OpenBOX Business Suite contains multi-level security settings at the group, user, form, field, record and command levels. Users log in to access the portal, which supports the SSL protocol.
Easy access via web browser
The OpenBOX Business Suite is completely web-based and operates from your browser. There is no code required at the client. No need to download plug-ins or applets. Standard browser access using open technologies like HTTP and XML provides all the functionality you need.
Workflow
Configure the workflow to match your business process. Each step in the workflow stream can bring up a customized form. Access to the customized forms and fields is based on the role-based security model that is set up for users.
