CRM Software Solutions

The point of CRM software is to make doing business more efficient. All the solutions offered should streamline and expedite the area of customer relations they cover. Here at OpenBOX Technologies, our CRM Software Solutions are made to match your business priorities. Sales, service, and management modules work together to keep your office running smoothly and your customers smiling.

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Management software solutions use workflow templates, scripts, lead organization tools, and e-mail to plan, assign, carry out, and analyze projects. Key information can be generated across multiple targets. Customer opt-in/opt-out preferences allow you to home in on only the most receptive prospects. Performance tracking, multi-level security and project creation aids can all be used without any IT assistance. Activate event-triggered actions for automatic press releases, marketing effectiveness checks, and other regularly scheduled responses.

CRM Software Solutions for Sales and Service

CRM software sales solutions are our specialty. The Sales Force Automation module maximizes effectiveness in lead management, prospect follow-up, multiple tracking objectives (territory, product, a sales rep or team), and reference capability to any part of the sales process, from beginning to end. Order Management enhances sales development further with compact forms, automatic confirmation and easy access to reports and queries.

The main goal of a business should be stellar customer service. Our Customer Service and IT Help Desk solutions bring this about with web self-service, a multi-channel contact center, and a ticketing system that prevents any customer request from getting lost. All of our CRM Software Solutions are adaptable to individual businesses. Let us help you carry out your business plan. Browse our products for more information or click on our helpful Demo Center to see our solutions in action.

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